Managerial Research Framework in Banking: Intellectual Capital and Stakeholder Management.The case of Human Resource Management and Voluntary Disclosure

We believe that some managerial frameworks (i.e. Stakeholder Management - SM - and Intellectual Capital - IC) can offer useful theoretical and practical contributions to Risk Management (RM) and Value Creation (VC) issues in bank management. RM issues are normally analysed (and managed) through measurement approaches that are above all, financial and quantitative, and are linked to the first and (partially) the second pillar of the Basel 2 Accord, and VC is scrutinized under financial measurement approaches (i.e. EVA), the usage of which is widespread at the top management and board of directors level. Our aim is to demonstrate that to achieve better RM and VC, financial institutions must also consider some different perspectives, especially with regard to specific kinds of risk (i.e. operational, compliance, reputational), and the recommendations embedded in the managerial frameworks of analysis of financial institutions. We illustrate the case of HRM practices and Voluntary Disclosure.