The attention regarding social, economic and environmental impacts and the increase in the attention on sustainability by the customers and the other general stakeholders has led businesses to adopt several tools for sustainable development patterns and, in particular, for social development patterns. The development of social impacts’ evaluation is one of the cornerstones of products and services sustainability. Concerning that, Social Life Cycle Assessment (SLCA hereafter) focuses on studying the social impacts of life cycles, but as this is a relatively new analytical approach, no globally shared application tools have yet been developed. The purpose of this study is to analyze the tools of stakeholder management and Corporate Social Responsibility (CSR) to create a pathway of integration between the tools of social responsibility, SLCA and Stakeholder Management Approach. The research has characterized two main phases; the first is devoted to the critical analysis of the literature on the subject, and specifically on SLCA methodology. The objectives to be achieved are to carry out a comprehensive review of the existing literature on the subject for developing a conceptual model for the interpretation of the behaviour observed. In conclusion, we can say that the innovative model is properly inherent in the various interpretations of the stakeholders and the assessment of social impacts of product or services.
Arcese, G., Lucchetti, M.C., Martucci, O. (2015). Social Life cycle assessment in a managerial perspective: an integrative approach for business strategy. In S.S. Muthu (a cura di), Social Life Cycle Assessment. Environmental Footprints and Eco-design of Products and Process (pp. 227-252). Singapore : Springer-Verlag (Singapore) [10.1007/978-981-287-296-8_7].