The advance of information technology impacts Tourism more than many other industries, due to the service character of its products. Most offerings in tourism are immaterial in nature and challenging in coordination. Therefore, the alignment of IT and strategy and digitization is of crucial importance to enterprises in Tourism. To cope with the resulting challenges, methods for the management of enterprise architectures are necessary. Therefore, we scrutinize approaches for managing enterprise architectures based on a literature research. We found many areas for future research on the use of Enterprise Architecture in Tourism.
Schmidt, R., Mohring, M., Keller, B., Zimmermann, A., Toni, M., DI PIETRO, L. (2017). Digital enterprise architecture management in tourism â state of the art and future directions. In Smart Innovation, Systems and Technologies (pp. 93-102). Springer Science and Business Media Deutschland GmbH [10.1007/978-3-319-59424-8_9].
Digital enterprise architecture management in tourism â state of the art and future directions
TONI, MARTINA;DI PIETRO, LAURA
2017-01-01
Abstract
The advance of information technology impacts Tourism more than many other industries, due to the service character of its products. Most offerings in tourism are immaterial in nature and challenging in coordination. Therefore, the alignment of IT and strategy and digitization is of crucial importance to enterprises in Tourism. To cope with the resulting challenges, methods for the management of enterprise architectures are necessary. Therefore, we scrutinize approaches for managing enterprise architectures based on a literature research. We found many areas for future research on the use of Enterprise Architecture in Tourism.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.