Renzi, M.F., R., G., Vicard, P., F., M. (2008). Evaluating citizens’ satisfaction about public on line services. The questionnaire reliability and validation. In Proceedings of the 11th Toulon-Verona Conference- Quality in services- Florence. Toulon-Verona conference.

Evaluating citizens’ satisfaction about public on line services. The questionnaire reliability and validation

RENZI, Maria Francesca;VICARD, Paola;
2008-01-01

978-88-8453-855-0
Renzi, M.F., R., G., Vicard, P., F., M. (2008). Evaluating citizens’ satisfaction about public on line services. The questionnaire reliability and validation. In Proceedings of the 11th Toulon-Verona Conference- Quality in services- Florence. Toulon-Verona conference.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11590/165695
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