RENZI, Maria Francesca
RENZI, Maria Francesca
Dipartimento di Economia Aziendale
A Conceptual Analysis of Care Pathway as Service Ecosystem
2017-01-01 DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Renzi, Maria Francesca; Toni, Martina
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania
2017-01-01 DI PIETRO, Laura; Edvardsson, Bo; Reynoso, Javier; Renzi, Maria Francesca; Toni, Martina; GUGLIELMETTI MUGION, Roberta
A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey
2009-01-01 Cappelli, L; Guglielmetti, R; Mattia, G; Merli, Roberto; Renzi, Maria Francesca
A Survey on Citizen Satisfaction in Public Services On-line
2007-01-01 Renzi, Maria Francesca; Guglielmetti, R; Merli, Roberto
A systematic literature review on transformative practices and well-being outcomes in healthcare service
2024-01-01 Ungaro, Veronica; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca
A Theoretical Business Model for Italian Sport Federations
2013-01-01 DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Mattia, G; Renzi, Maria Francesca; Toni, Martina
A tool for managing information to improve services: probabilistic expert systems
2009-01-01 Renzi, Maria Francesca; Vicard, Paola; Guglielmetti, R; Musella, F.
A tool for managing information to improve services: probabilistic expert systems
2008-01-01 Renzi, Maria Francesca; Vicard, Paola; R., Guglielmetti; F., Musella
Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption
2022-01-01 Renzi, Maria Francesca; Ungaro, Veronica; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Pasca, Maria Giovina
AIRPORT COMPLAINT HANDLING: THE EMERGING ROLE OF SOCIAL MEDIA
2015-01-01 DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Pantouvakis, A; Patsiouras, C; Renzi, Maria Francesca; Toni, Martina
An Audience-Centric Approach for Museums Sustainability
2014-01-01 Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca; Toni, Martina
An Holistic Management Model Of Value Co-Creation In The Eataly System
2014-01-01 DI PIETRO, Laura; Edvardsson, B.; GUGLIELMETTI MUGION, Roberta; Renzi, Maria Francesca; Aal, K.
An integrated approach between Lean and Customer Feedback tools: an empirical study in the Public Sector
2013-01-01 Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca
An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme
2013-01-01 DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Musella, F.; Renzi, Maria Francesca; Vicard, Paola
Analisi degli Aspetti Ambientali Significativi e criteri di Fattibilità: il caso Trambus
2004-01-01 Renzi, Maria Francesca
Applicazione del modello CS PROMOD per il miglioramento della qualità dei servizi pubblici erogati in multicanalità.
2011-01-01 Renzi, Maria Francesca; Cappelli, L.; GUGLIELMETTI MUGION, Roberta; Mattia, G.; Merli, Roberto
Ars Artis Gratia No More: Proposal Of An Integrated Cultural Heritage Management Model For Social And Economic Sustainability
2014-01-01 Di Pietro, Laura; Guglielmetti Mugion, Roberta; Marchegiani, Lucia; Renzi, Maria Francesca; Toni, Martina
Business excellence and non discriminating firm
2002-01-01 Renzi, Maria Francesca
Caf Education And Self-Assessment: An Exploratory Study On The Cause-Effect Internal Relations”
2014-01-01 Cappelli, Lucio; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca
CAF Education: applicazione, risultati e implicazioni
2014-01-01 Cappelli, Lucio; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca
Titolo | Data di pubblicazione | Autore(i) | File |
---|---|---|---|
A Conceptual Analysis of Care Pathway as Service Ecosystem | 1-gen-2017 | DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Renzi, Maria Francesca; Toni, Martina | |
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania | 1-gen-2017 | DI PIETRO, Laura; Edvardsson, Bo; Reynoso, Javier; Renzi, Maria Francesca; Toni, Martina; GUGLIELMETTI MUGION, Roberta | |
A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey | 1-gen-2009 | Cappelli, L; Guglielmetti, R; Mattia, G; Merli, Roberto; Renzi, Maria Francesca | |
A Survey on Citizen Satisfaction in Public Services On-line | 1-gen-2007 | Renzi, Maria Francesca; Guglielmetti, R; Merli, Roberto | |
A systematic literature review on transformative practices and well-being outcomes in healthcare service | 1-gen-2024 | Ungaro, Veronica; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca | |
A Theoretical Business Model for Italian Sport Federations | 1-gen-2013 | DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Mattia, G; Renzi, Maria Francesca; Toni, Martina | |
A tool for managing information to improve services: probabilistic expert systems | 1-gen-2009 | Renzi, Maria Francesca; Vicard, Paola; Guglielmetti, R; Musella, F. | |
A tool for managing information to improve services: probabilistic expert systems | 1-gen-2008 | Renzi, Maria Francesca; Vicard, Paola; R., Guglielmetti; F., Musella | |
Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption | 1-gen-2022 | Renzi, Maria Francesca; Ungaro, Veronica; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Pasca, Maria Giovina | |
AIRPORT COMPLAINT HANDLING: THE EMERGING ROLE OF SOCIAL MEDIA | 1-gen-2015 | DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Pantouvakis, A; Patsiouras, C; Renzi, Maria Francesca; Toni, Martina | |
An Audience-Centric Approach for Museums Sustainability | 1-gen-2014 | Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca; Toni, Martina | |
An Holistic Management Model Of Value Co-Creation In The Eataly System | 1-gen-2014 | DI PIETRO, Laura; Edvardsson, B.; GUGLIELMETTI MUGION, Roberta; Renzi, Maria Francesca; Aal, K. | |
An integrated approach between Lean and Customer Feedback tools: an empirical study in the Public Sector | 1-gen-2013 | Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca | |
An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme | 1-gen-2013 | DI PIETRO, Laura; GUGLIELMETTI MUGION, Roberta; Musella, F.; Renzi, Maria Francesca; Vicard, Paola | |
Analisi degli Aspetti Ambientali Significativi e criteri di Fattibilità: il caso Trambus | 1-gen-2004 | Renzi, Maria Francesca | |
Applicazione del modello CS PROMOD per il miglioramento della qualità dei servizi pubblici erogati in multicanalità. | 1-gen-2011 | Renzi, Maria Francesca; Cappelli, L.; GUGLIELMETTI MUGION, Roberta; Mattia, G.; Merli, Roberto | |
Ars Artis Gratia No More: Proposal Of An Integrated Cultural Heritage Management Model For Social And Economic Sustainability | 1-gen-2014 | Di Pietro, Laura; Guglielmetti Mugion, Roberta; Marchegiani, Lucia; Renzi, Maria Francesca; Toni, Martina | |
Business excellence and non discriminating firm | 1-gen-2002 | Renzi, Maria Francesca | |
Caf Education And Self-Assessment: An Exploratory Study On The Cause-Effect Internal Relations” | 1-gen-2014 | Cappelli, Lucio; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca | |
CAF Education: applicazione, risultati e implicazioni | 1-gen-2014 | Cappelli, Lucio; Di Pietro, Laura; Guglielmetti Mugion, Roberta; Renzi, Maria Francesca |