Cappelli, L., Guglielmetti, R., Mattia, G., Merli, R., Renzi, M.F. (2009). A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey. In Proceedings ICQSS 2009 International Conference on Quality and Service Sciences (12th QMOD and Toulon-Verona Conference).

A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey

GUGLIELMETTI R;MATTIA G;MERLI, ROBERTO;RENZI, Maria Francesca
2009-01-01

9788890432705
Cappelli, L., Guglielmetti, R., Mattia, G., Merli, R., Renzi, M.F. (2009). A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey. In Proceedings ICQSS 2009 International Conference on Quality and Service Sciences (12th QMOD and Toulon-Verona Conference).
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11590/153403
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact