Renzi, M.F., Cappelli, L., Mattia, G., Merli, R. (2008). “Evaluating citizens’ satisfaction about public on line services. Note 1. A methodological approach”. In Proceedings of the 11th Toulon-Verona international conference on quality in services: higher education, health care, local government, tourism, banking”.
“Evaluating citizens’ satisfaction about public on line services. Note 1. A methodological approach”
RENZI, Maria Francesca;MATTIA G;MERLI, ROBERTO
2008-01-01
File in questo prodotto:
Non ci sono file associati a questo prodotto.
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.