Renzi, M.F., Cappelli, L., Mattia, G., Merli, R. (2008). “Evaluating citizens’ satisfaction about public on line services. Note 1. A methodological approach”. In Proceedings of the 11th Toulon-Verona international conference on quality in services: higher education, health care, local government, tourism, banking”.

“Evaluating citizens’ satisfaction about public on line services. Note 1. A methodological approach”

RENZI, Maria Francesca;MATTIA G;MERLI, ROBERTO
2008-01-01

978-88-8453-855-0
Renzi, M.F., Cappelli, L., Mattia, G., Merli, R. (2008). “Evaluating citizens’ satisfaction about public on line services. Note 1. A methodological approach”. In Proceedings of the 11th Toulon-Verona international conference on quality in services: higher education, health care, local government, tourism, banking”.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11590/166847
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