Quality assurance is a methodology that, by focusing on corporate macro-processes instead of single procedures, allows a better control of internal quality, in particular in the initial and final phases of the process. Quality assurance assures the existence and effectiveness of processes that attempt to make sure that the expected levels of quality will be reached before service is delivered. This article is basically focused on the methodological way of applying a Quality assurance framework under ten guidelines in entrepreneurial education. This methodology serves as a tool for improvement in cooperate and entrepreneurial education especially among adult learners. It is designed in such a way that it could be applied to bring equivalent benefits in quality performance in different services with orientation to customer satisfaction. A typical example of quality assurance methodology is that of the quality assurance model by European Banking and Training Networks (EBTN). Its common quality assurance framework is the underlying elements of all quality assurance method. A common quality assurance framework (CQAF) includes the following interrelated elements( planning, implementation, evaluation and Assessment, and review) divided into ten guidelines ( cf. EBTN):1 The ten guidelines map the process of quality cycle in accordance with the CQAF referring to different phases.

Caggiano, V., Akanazu, H. (2011). QUALITY ASSURANCE METHODOLOGY AS A TOOL FOR IMPROVEMENT IN ENTREPRENEURIAL EDUCATION.. In Qualidade de Vida (pp.56-67). EVORA : Universidade Evora.

QUALITY ASSURANCE METHODOLOGY AS A TOOL FOR IMPROVEMENT IN ENTREPRENEURIAL EDUCATION.

CAGGIANO, Valeria;
2011-01-01

Abstract

Quality assurance is a methodology that, by focusing on corporate macro-processes instead of single procedures, allows a better control of internal quality, in particular in the initial and final phases of the process. Quality assurance assures the existence and effectiveness of processes that attempt to make sure that the expected levels of quality will be reached before service is delivered. This article is basically focused on the methodological way of applying a Quality assurance framework under ten guidelines in entrepreneurial education. This methodology serves as a tool for improvement in cooperate and entrepreneurial education especially among adult learners. It is designed in such a way that it could be applied to bring equivalent benefits in quality performance in different services with orientation to customer satisfaction. A typical example of quality assurance methodology is that of the quality assurance model by European Banking and Training Networks (EBTN). Its common quality assurance framework is the underlying elements of all quality assurance method. A common quality assurance framework (CQAF) includes the following interrelated elements( planning, implementation, evaluation and Assessment, and review) divided into ten guidelines ( cf. EBTN):1 The ten guidelines map the process of quality cycle in accordance with the CQAF referring to different phases.
1254-432
Caggiano, V., Akanazu, H. (2011). QUALITY ASSURANCE METHODOLOGY AS A TOOL FOR IMPROVEMENT IN ENTREPRENEURIAL EDUCATION.. In Qualidade de Vida (pp.56-67). EVORA : Universidade Evora.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11590/175362
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