A growing stream of research has been devoted to the assessment of the effectiveness of organizational reward systems in boosting employees' motivation. Elaborating on the reinforcement theory, in our work we challenge the view that evaluation errors hinder motivation, distinguishing between type I and type II errors. Through an experimental approach, we design treatments in order to test the hypotheses that different errors in the evaluation process have differential impacts on employees' motivation.
Marchegiani, L., Reggiani, T., Rizzolli, M. (2011). Reward Systems, Evaluation Errors And Motivation In The Principal-Agent Model. In Management Culture in the 21st Century. Tallin : EURAM.