Pasca, M.G., Guglielmetti, R., Toni, M., DI PIETRO, L., Renzi, M.F. (2019). Does gamification impact on service quality? An application in bike sharing context. Evidence from Italy. In Leadership and Strategies for Quality, Sustainability and Innovation in the 4th Industrial Revolution.
Does gamification impact on service quality? An application in bike sharing context. Evidence from Italy
Pasca Maria Giovina;Guglielmetti Roberta;Toni Martina;Di Pietro Laura;Renzi Maria Francesca
2019-01-01
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