DI PIETRO, LAURA
 Distribuzione geografica
Continente #
NA - Nord America 4.402
EU - Europa 3.644
AS - Asia 1.307
AF - Africa 50
OC - Oceania 13
Continente sconosciuto - Info sul continente non disponibili 9
SA - Sud America 4
Totale 9.429
Nazione #
US - Stati Uniti d'America 4.388
CN - Cina 1.155
DK - Danimarca 1.074
GB - Regno Unito 689
IT - Italia 598
SE - Svezia 371
DE - Germania 300
FI - Finlandia 141
UA - Ucraina 112
IE - Irlanda 80
VN - Vietnam 67
RU - Federazione Russa 54
AL - Albania 50
FR - Francia 48
SN - Senegal 40
TR - Turchia 37
BE - Belgio 25
NL - Olanda 20
CH - Svizzera 15
AT - Austria 13
CA - Canada 13
RO - Romania 13
AU - Australia 11
IN - India 8
JP - Giappone 8
PT - Portogallo 8
GR - Grecia 7
HU - Ungheria 7
EU - Europa 6
CI - Costa d'Avorio 5
LT - Lituania 5
PH - Filippine 5
KR - Corea 4
A2 - ???statistics.table.value.countryCode.A2??? 3
EG - Egitto 3
HK - Hong Kong 3
ID - Indonesia 3
SI - Slovenia 3
BD - Bangladesh 2
BG - Bulgaria 2
BN - Brunei Darussalam 2
BR - Brasile 2
IQ - Iraq 2
MY - Malesia 2
NZ - Nuova Zelanda 2
PE - Perù 2
PL - Polonia 2
TH - Thailandia 2
AE - Emirati Arabi Uniti 1
CZ - Repubblica Ceca 1
DZ - Algeria 1
EE - Estonia 1
ES - Italia 1
KZ - Kazakistan 1
LK - Sri Lanka 1
MD - Moldavia 1
MK - Macedonia 1
NP - Nepal 1
PA - Panama 1
RS - Serbia 1
SA - Arabia Saudita 1
SG - Singapore 1
SK - Slovacchia (Repubblica Slovacca) 1
TW - Taiwan 1
ZA - Sudafrica 1
Totale 9.429
Città #
Southend 614
Woodbridge 443
San Diego 421
Chandler 381
Fairfield 323
Ann Arbor 317
Wilmington 249
Ashburn 237
Boardman 215
Houston 203
Rome 201
Nanjing 179
Dearborn 145
Beijing 141
Seattle 140
Jacksonville 129
Cambridge 111
Helsinki 110
Jinan 95
Princeton 94
Shenyang 85
Dublin 79
Bremen 74
New York 71
Redwood City 71
Changsha 64
Dong Ket 64
Nanchang 61
Plano 61
Hebei 59
Jiaxing 46
Tianjin 46
Dakar 40
Shanghai 32
Hangzhou 30
Izmir 30
Milan 28
Zhengzhou 27
Taizhou 24
Brussels 23
Guangzhou 23
Ningbo 22
Kunming 21
Villacidro 18
Hefei 16
Florence 15
Haikou 15
Redmond 15
Washington 15
London 14
Fremont 12
Mountain View 12
Orange 11
Lanzhou 10
Los Angeles 10
Rüsselsheim 10
Taiyuan 9
Verona 8
Alameda 7
Fuzhou 7
Salerno 7
Ancona 6
Budapest 6
Gothenburg 6
Salford 6
San Mateo 6
Strasbourg 6
Altamura 5
Fort Worth 5
Kaunas 5
Nürnberg 5
Ottawa 5
Pune 5
Sassari 5
Taucha 5
Tokyo 5
Anguillara Sabazia 4
Brescia 4
Changchun 4
Cremona 4
Flushing 4
Kempten 4
Naples 4
Pescara 4
Quzhou 4
Stevenage 4
Vienna 4
Zurich 4
Albano Laziale 3
Ashby De La Zouch 3
Avellino 3
Chongqing 3
Como 3
Durham 3
Falkenstein 3
Francavilla Al Mare 3
Messina 3
Napoli 3
North York 3
Norwalk 3
Totale 6.205
Nome #
Cultural heritage and consumer behaviour: a survey on Italian cultural visitors 224
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital 213
Digital enterprise architecture management in tourism – state of the art and future directions 203
Data-centered platforms in tourism: Advantages and challenges for digital enterprise architecture 201
An Audience-Centric Approach for Museums Sustainability 198
Ars Artis Gratia No More: Proposal Of An Integrated Cultural Heritage Management Model For Social And Economic Sustainability 195
CULTURAL TECHNOLOGY DISTRICT: A MODEL FOR LOCAL AND REGIONAL DEVELOPMENT 191
Monitoring an airport check-in process by using Bayesian networks 190
AIRPORT COMPLAINT HANDLING: THE EMERGING ROLE OF SOCIAL MEDIA 189
Social Life Cycle Assessment Application: Stakeholder Implication in the Cultural Heritage Sector 188
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 185
Integrating qualitative and quantitative tools for measuring customer satisfaction in the museum: the NetMuse CS Model 184
Excellence models in the public sector: Relationships between enablers and results in excellence models 182
null 181
An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme 180
An integrated approach between Lean and Customer Feedback tools: an empirical study in the Public Sector 177
An Holistic Management Model Of Value Co-Creation In The Eataly System 176
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania 174
null 172
A Conceptual Analysis of Care Pathway as Service Ecosystem 166
Cultural heritage for economic growth: a case study on cultural consumer behaviour 164
Social Networks and Complaints Management Sector 162
Caf Education And Self-Assessment: An Exploratory Study On The Cause-Effect Internal Relations” 159
Heritage and identity: technology, values and visitor experiences 159
Augmented Reality impact on cultural consumer behaviour: an empirical study 156
A Theoretical Business Model for Italian Sport Federations 155
Cultural visitors’ engagement and augmented reality: an empirical investigation 151
The impact of mobile ticketing on users’ behaviour in the public transport 150
Understanding the Role of Collaborative Consumption in Achieving Sustainable Well-Being 150
A stakeholder engagement in CSR strategy: a theoretical review 150
The relationships between enablers and results in excellence models: learnings from Italy and Sweden. 149
Quality in the EU Healthcare Sector. State of the art and future perspectives 145
The role of Social Media in Tourist Experience 142
CAF Education: applicazione, risultati e implicazioni 142
Lean Service and Customer Focus in the Public Sector 138
Service Quality Model and Six Sigma integration for service improvement. The case of Medtronic Regional Clinical Center 137
Innovation in service ecosystems: an empirical study of the integration of values, brands, service systems and experience rooms 136
The role of trust in e-tourism services 135
La Realtà Aumentata nel Settore dei Beni Culturali 132
Measuring Visitor Satisfaction with a Cultural Heritage Site: Social Media vs. Onsite Surveys 129
null 128
Misurare la soddisfazione del visitatore culturale attraverso tecniche qualitative e quantitative. Il caso dei musei etnografici 128
“TQM for a master’s program: A case study integrating Kano’s model and Quality Function Deployment” 127
Have social networks changed travellers’ waiting experience? An exploratory study on the airport sector 127
Lean production e interventi kaizen: il ruolo strategico delle Risorse Umane 126
Gamification and service quality in bike sharing: an empirical study in Italy 126
null 123
Understanding the antecedents of car sharing usage. An empirical study in Italy 121
The Augmented Reality in The Cultural Heritage Sector 117
Linkage between urban public transport quality and sustainable mobility 113
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 107
Industry 4.0. An empirical analysis of users’ intention in the automotive sector 106
Gamification in Airbnb: benefits and risks 105
Enabling factors of ridesharing: Trust is the main driver for potential users 85
Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review 85
Enabling the blood donation propensity among donors and non-donors. An empirical investigation in Italy 76
Towards Automotive 4.0. An empirical study of users’ intention 73
Understanding the drivers of car sharing usage: The role of service quality 71
The “service excellence chain”: an empirical investigation in the healthcare field 67
Promoting the propensity for blood donation through the understanding of its determinants 64
null 64
Does gamification impact on service quality? An application in bike sharing context. Evidence from Italy 61
Transformative Service Research and (service) well-being: a consumer’s perspective 61
Verso una mobilità sostenibile. Il bike sharing in Italia 59
Rethinking Cultural and Technology District: from Network of Actors to Service Ecosystem 57
Sistema di Gestione Qualità e Performance Organizzative: dalla teoria alla pratica 56
La gamification nell’industria del turismo: una revisione sistematica della letteratura 56
null 54
Covid-19 Pandemic, Sustainability and Social Responsibility: Perspectives During the Lockdown 51
HOW INNOVATIVE SERVICE ECOSYSTEMS SCALE-UP: AN EXTENDED CONCEPTUAL FRAMEWORK AND EMPIRICAL CONTEXTUALIZATION 46
Covid-19 Pandemic and Sustainable Consumers Behaviours: Consumer's Perspectives During the Lockdown 43
The Role of Platforms and New Technologies in the Scaling Up of Innovative Service Ecosystems 42
Shared car for traveling? Uncovering the intention of non-users to adopt P2P ridesharing 42
Healthcare service ecosystem: enhance the consumer and service entities well-being 41
Transformative Service Research: a systematic literature review 38
Education and Volunteering to foster the societal sustainable transformation 36
Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption 35
Transformative value: the role of volunteers in creating well-being in healthcare service 31
Does the service quality of urban public transport enhance sustainable mobility? 31
Gamification in tourism context: A systematic literature review 29
Managing Quality Improvement and Risks in the Hospital Emergency Department: A Systematic Literature Review 26
The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport 22
Improving Service Quality Through Individuals’ Satisfaction. Evidence from the Healthcare Sector 18
Reconciling internal and external performance in a holistic approach: a Bayesian network model in higher education 11
Transformative service research: a conceptual framework based on consumer's perspective 10
Sustainable business practice for Transformative Change: The Case of Eataly 8
Monitoring an airport check-in process by integrating perceived and provided quality: a statistical model for an Italian experience 5
Totale 9.818
Categoria #
all - tutte 24.218
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 24.218


Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2018/2019508 0 0 0 0 0 0 0 0 0 44 247 217
2019/20201.847 411 122 33 130 108 158 241 199 275 91 60 19
2020/20211.036 40 40 43 31 94 46 182 225 78 82 66 109
2021/20221.426 35 80 36 426 409 29 88 26 78 38 33 148
2022/20231.434 139 184 121 188 95 255 95 115 139 18 45 40
2023/2024743 37 43 73 32 109 167 78 143 41 20 0 0
Totale 9.818