Benvenuti nell'Anagrafe della Ricerca d'Ateneo

GUGLIELMETTI MUGION, ROBERTA
 Distribuzione geografica
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Continente #
NA - Nord America 4435
EU - Europa 3864
AS - Asia 1360
AF - Africa 47
Continente sconosciuto - Info sul continente non disponibili 10
OC - Oceania 10
SA - Sud America 9
Totale 9735
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Nazione #
US - Stati Uniti d'America 4418
DK - Danimarca 1236
CN - Cina 1190
GB - Regno Unito 776
IT - Italia 568
SE - Svezia 412
DE - Germania 317
UA - Ucraina 129
IE - Irlanda 83
VN - Vietnam 79
AL - Albania 58
RU - Federazione Russa 57
FR - Francia 53
TR - Turchia 48
FI - Finlandia 43
SN - Senegal 42
BE - Belgio 31
NL - Olanda 25
CA - Canada 15
AT - Austria 13
CH - Svizzera 13
RO - Romania 12
AU - Australia 10
SK - Slovacchia (Repubblica Slovacca) 10
JP - Giappone 9
BR - Brasile 7
EU - Europa 7
GR - Grecia 7
PT - Portogallo 6
LT - Lituania 5
PH - Filippine 5
HK - Hong Kong 4
A2 - ???statistics.table.value.countryCode.A2??? 3
BD - Bangladesh 3
EG - Egitto 3
ID - Indonesia 3
IN - India 3
KR - Corea 3
ES - Italia 2
IQ - Iraq 2
MD - Moldavia 2
MY - Malesia 2
TW - Taiwan 2
AE - Emirati Arabi Uniti 1
AW - Aruba 1
BG - Bulgaria 1
CL - Cile 1
CZ - Repubblica Ceca 1
DZ - Algeria 1
EE - Estonia 1
KZ - Kazakistan 1
LK - Sri Lanka 1
NP - Nepal 1
PA - Panama 1
PE - Perù 1
PL - Polonia 1
RS - Serbia 1
SA - Arabia Saudita 1
SG - Singapore 1
SI - Slovenia 1
TH - Thailandia 1
ZA - Sudafrica 1
Totale 9735
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Città #
Southend 718
Woodbridge 511
San Diego 478
Chandler 382
Fairfield 371
Ann Arbor 326
Wilmington 279
Boardman 247
Houston 243
Nanjing 217
Dearborn 177
Rome 158
Jacksonville 146
Seattle 140
Ashburn 129
Cambridge 121
Princeton 107
Shenyang 107
Jinan 106
Beijing 97
Dublin 82
Redwood City 79
Bremen 78
Dong Ket 77
Changsha 75
Hebei 75
Nanchang 74
Plano 74
Tianjin 56
Jiaxing 49
Izmir 42
Dakar 41
Zhengzhou 37
Hangzhou 35
Milan 32
Taizhou 31
Brussels 30
Ningbo 30
Kunming 26
Guangzhou 25
Hefei 19
Redmond 18
Villacidro 18
Florence 16
Haikou 14
Lanzhou 14
Fremont 13
Orange 13
Taiyuan 11
Fuzhou 10
London 10
Mountain View 10
Verona 9
Alameda 8
Rüsselsheim 8
Fort Worth 7
Norwalk 7
Nürnberg 7
Salerno 7
Gothenburg 6
Ottawa 6
San Mateo 6
Strasbourg 6
Altamura 5
Kaunas 5
Sassari 5
Shanghai 5
Tokyo 5
Wuhan 5
Anguillara Sabazia 4
Changchun 4
Civitanova Marche 4
Flushing 4
Helsinki 4
Kempten 4
Los Angeles 4
Pescara 4
Quzhou 4
Stevenage 4
Venezia 4
Albano Laziale 3
Ashby De La Zouch 3
Atlanta 3
Cava 3
Chongqing 3
Como 3
Durham 3
Eugene 3
Francavilla Al Mare 3
Macerata 3
Messina 3
Napoli 3
New York 3
North York 3
Oeiras 3
Suceava 3
Taucha 3
Xian 3
Andover 2
Auburn Hills 2
Totale 6483
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Nome #
Cultural heritage and consumer behaviour: a survey on Italian cultural visitors 209
Statistical techniques for continuous improvement: a citizen’s satisfaction survey 209
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital 202
An Audience-Centric Approach for Museums Sustainability 189
Ars Artis Gratia No More: Proposal Of An Integrated Cultural Heritage Management Model For Social And Economic Sustainability 185
Monitoring an airport check-in process by using Bayesian networks 185
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 182
null 181
CULTURAL TECHNOLOGY DISTRICT: A MODEL FOR LOCAL AND REGIONAL DEVELOPMENT 180
Testing a customer satisfaction model for online services 180
Integrating qualitative and quantitative tools for measuring customer satisfaction in the museum: the NetMuse CS Model 179
Social Life Cycle Assessment Application: Stakeholder Implication in the Cultural Heritage Sector 179
AIRPORT COMPLAINT HANDLING: THE EMERGING ROLE OF SOCIAL MEDIA 178
null 172
Excellence models in the public sector: Relationships between enablers and results in excellence models 171
An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme 170
An Holistic Management Model Of Value Co-Creation In The Eataly System 169
An integrated approach between Lean and Customer Feedback tools: an empirical study in the Public Sector 164
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania 164
Social Networks and Complaints Management Sector 157
Cultural heritage for economic growth: a case study on cultural consumer behaviour 155
Applicazione del modello CS PROMOD per il miglioramento della qualità dei servizi pubblici erogati in multicanalità. 154
A Conceptual Analysis of Care Pathway as Service Ecosystem 153
The Customer Satisfaction Process Oriented Model (CS-Pro Mod): A new Theoretical Approach to Measure Customer Satisfaction 150
Peer evaluation to develop benchmarking in the public sector 150
Augmented Reality impact on cultural consumer behaviour: an empirical study 149
Heritage and identity: technology, values and visitor experiences 149
The impact of mobile ticketing on users’ behaviour in the public transport 146
The relationships between enablers and results in excellence models: learnings from Italy and Sweden. 146
Caf Education And Self-Assessment: An Exploratory Study On The Cause-Effect Internal Relations” 146
A Theoretical Business Model for Italian Sport Federations 144
Cultural visitors’ engagement and augmented reality: an empirical investigation 142
Quality in the EU Healthcare Sector. State of the art and future perspectives 141
Understanding the Role of Collaborative Consumption in Achieving Sustainable Well-Being 141
Il kit di strumenti lean 137
Lean Service and Customer Focus in the Public Sector 134
A stakeholder engagement in CSR strategy: a theoretical review 133
The role of Social Media in Tourist Experience 132
The role of trust in e-tourism services 131
CAF Education: applicazione, risultati e implicazioni 131
Service Quality Model and Six Sigma integration for service improvement. The case of Medtronic Regional Clinical Center 130
null 128
La Realtà Aumentata nel Settore dei Beni Culturali 127
Introduction to the customer satisfaction process oriented model (CS Pro Mod) 126
Misurare la soddisfazione del visitatore culturale attraverso tecniche qualitative e quantitative. Il caso dei musei etnografici 125
IL PROCESSO DI VALIDAZIONE DEL MODELLO CS-PROMOD PER LA VALUTAZIONE DELLA SODDISFAZIONE DEGLI UTENTI 124
null 123
Measuring Visitor Satisfaction with a Cultural Heritage Site: Social Media vs. Onsite Surveys 123
Innovation in service ecosystems: an empirical study of the integration of values, brands, service systems and experience rooms 123
Lean production e interventi kaizen: il ruolo strategico delle Risorse Umane 122
A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey 122
“TQM for a master’s program: A case study integrating Kano’s model and Quality Function Deployment” 118
Have social networks changed travellers’ waiting experience? An exploratory study on the airport sector 115
Understanding the antecedents of car sharing usage. An empirical study in Italy 115
The Augmented Reality in The Cultural Heritage Sector 113
Understanding the benefits of horticultural therapy on paediatric patient's well-being during hospitalisation 110
Linkage between urban public transport quality and sustainable mobility 109
Gamification and service quality in bike sharing: an empirical study in Italy 103
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 103
Shared mobility as a driver for sustainable consumptions: The intention to re-use free-floating car sharing 98
Industry 4.0. An empirical analysis of users’ intention in the automotive sector 94
Estensione del modello TPB per predire l’utilizzo del Car Sharing Free Floating co un disegno di ricerca con un disegno di ricerca mixed method 75
Gamification in Airbnb: benefits and risks 74
Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review 69
Understanding the drivers of car sharing usage: The role of service quality 66
quality management system and organizational perfomance: an empirical study 63
Enabling the blood donation propensity among donors and non-donors. An empirical investigation in Italy 63
Transformative service research: a conceptual framework based on consumer's perspective 62
Towards Automotive 4.0. An empirical study of users’ intention 60
The “service excellence chain”: an empirical investigation in the healthcare field 59
Does gamification impact on service quality? An application in bike sharing context. Evidence from Italy 54
null 54
Network modeling the bike-sharing intention: an empirical analysis of non user needings 52
Transformative Service Research and (service) well-being: a consumer’s perspective 51
The relation between Collaborative Consumption and Subjective Well-Being: a P2P accommodation analysis 51
Promoting the propensity for blood donation through the understanding of its determinants 51
Verso una mobilità sostenibile. Il bike sharing in Italia 50
Rethinking Cultural and Technology District: from Network of Actors to Service Ecosystem 48
Life Cycle Management and Sharing Economy: Methodological Framework and Application in Sustainable Mobility 48
Sistema di Gestione Qualità e Performance Organizzative: dalla teoria alla pratica 46
La gamification nell’industria del turismo: una revisione sistematica della letteratura 42
Does the service quality of urban public transport enhance sustainable mobility? 24
Healthcare service ecosystem: enhance the consumer and service entities well-being 19
The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport 11
Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption 10
Reconciling internal and external performance in a holistic approach: a Bayesian network model in higher education 9
Improving Service Quality Through Individuals’ Satisfaction. Evidence from the Healthcare Sector 7
Gamification in tourism context: A systematic literature review 7
Managing Quality Improvement and Risks in the Hospital Emergency Department: A Systematic Literature Review 7
Monitoring an airport check-in process by integrating perceived and provided quality: a statistical model for an Italian experience 3
Does emotion affect distance learning students’ satisfaction during the COVID-19 lockdown? 2
Totale 10157
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Categoria #
all - tutte 15456
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 15456
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Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2017/2018118 0000 00 00 070939
2018/20191579 1703612667 12364 10868 1251285244
2019/20202157 49513940147 123189 272231 3341016323
2020/20211196 47465043 9561 221257 929272120
2021/20221670 5710637492 47533 10729 934533163
2022/20231352 160207123191 90247 106105 123000
Totale 10157