GUGLIELMETTI MUGION, ROBERTA
 Distribuzione geografica
Continente #
NA - Nord America 4.820
EU - Europa 4.137
AS - Asia 1.550
AF - Africa 59
OC - Oceania 14
SA - Sud America 11
Continente sconosciuto - Info sul continente non disponibili 10
Totale 10.601
Nazione #
US - Stati Uniti d'America 4.801
CN - Cina 1.370
DK - Danimarca 1.236
GB - Regno Unito 803
IT - Italia 646
SE - Svezia 412
DE - Germania 333
FI - Finlandia 152
UA - Ucraina 129
IE - Irlanda 84
VN - Vietnam 80
AL - Albania 58
BE - Belgio 57
FR - Francia 57
RU - Federazione Russa 57
TR - Turchia 49
SN - Senegal 42
NL - Olanda 27
CA - Canada 17
CH - Svizzera 17
AT - Austria 13
AU - Australia 12
CI - Costa d'Avorio 12
RO - Romania 12
SK - Slovacchia (Repubblica Slovacca) 10
IN - India 9
JP - Giappone 9
PT - Portogallo 8
BR - Brasile 7
EU - Europa 7
GR - Grecia 7
LT - Lituania 5
PH - Filippine 5
HK - Hong Kong 4
A2 - ???statistics.table.value.countryCode.A2??? 3
BD - Bangladesh 3
EG - Egitto 3
ID - Indonesia 3
KR - Corea 3
PE - Perù 3
SI - Slovenia 3
BG - Bulgaria 2
BN - Brunei Darussalam 2
ES - Italia 2
IQ - Iraq 2
MD - Moldavia 2
MY - Malesia 2
NZ - Nuova Zelanda 2
TW - Taiwan 2
AE - Emirati Arabi Uniti 1
AW - Aruba 1
CL - Cile 1
CZ - Repubblica Ceca 1
DZ - Algeria 1
EE - Estonia 1
KZ - Kazakistan 1
LK - Sri Lanka 1
MK - Macedonia 1
NP - Nepal 1
PA - Panama 1
PL - Polonia 1
RS - Serbia 1
SA - Arabia Saudita 1
SG - Singapore 1
TH - Thailandia 1
ZA - Sudafrica 1
Totale 10.601
Città #
Southend 718
Woodbridge 511
San Diego 478
Chandler 382
Fairfield 371
Ann Arbor 326
Wilmington 279
Ashburn 269
Boardman 251
Houston 243
Nanjing 217
Rome 195
Dearborn 177
Beijing 164
Jacksonville 147
Seattle 146
Cambridge 121
Helsinki 113
Princeton 107
Shenyang 107
Jinan 106
Dublin 83
Redwood City 79
Bremen 78
Dong Ket 77
Changsha 75
Hebei 75
Nanchang 74
Plano 74
New York 65
Brussels 56
Tianjin 56
Jiaxing 49
Izmir 42
Dakar 41
Zhengzhou 37
Milan 36
Hangzhou 35
Shanghai 34
Taizhou 31
Ningbo 30
Kunming 26
Guangzhou 25
Hefei 19
Redmond 18
Villacidro 18
Washington 17
Florence 16
London 16
Haikou 14
Lanzhou 14
Fremont 13
Orange 13
Mountain View 11
Taiyuan 11
Fuzhou 10
Verona 9
Alameda 8
Rüsselsheim 8
Ancona 7
Fort Worth 7
Norwalk 7
Nürnberg 7
Ottawa 7
Salerno 7
Gothenburg 6
San Mateo 6
Strasbourg 6
Altamura 5
Kaunas 5
Pune 5
Sassari 5
Tokyo 5
Wuhan 5
Anguillara Sabazia 4
Changchun 4
Civitanova Marche 4
Flushing 4
Kempten 4
Los Angeles 4
Pescara 4
Quzhou 4
Stevenage 4
Venezia 4
Zurich 4
Albano Laziale 3
Ashby De La Zouch 3
Atlanta 3
Avellino 3
Cava 3
Chongqing 3
Como 3
Durham 3
Eugene 3
Francavilla Al Mare 3
Macerata 3
Messina 3
Napoli 3
North York 3
Oeiras 3
Totale 7.000
Nome #
Cultural heritage and consumer behaviour: a survey on Italian cultural visitors 223
Statistical techniques for continuous improvement: a citizen’s satisfaction survey 222
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital 213
An Audience-Centric Approach for Museums Sustainability 198
Ars Artis Gratia No More: Proposal Of An Integrated Cultural Heritage Management Model For Social And Economic Sustainability 195
Monitoring an airport check-in process by using Bayesian networks 191
CULTURAL TECHNOLOGY DISTRICT: A MODEL FOR LOCAL AND REGIONAL DEVELOPMENT 191
AIRPORT COMPLAINT HANDLING: THE EMERGING ROLE OF SOCIAL MEDIA 189
Testing a customer satisfaction model for online services 188
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 185
Social Life Cycle Assessment Application: Stakeholder Implication in the Cultural Heritage Sector 185
Integrating qualitative and quantitative tools for measuring customer satisfaction in the museum: the NetMuse CS Model 184
Excellence models in the public sector: Relationships between enablers and results in excellence models 182
null 181
An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme 180
An integrated approach between Lean and Customer Feedback tools: an empirical study in the Public Sector 177
An Holistic Management Model Of Value Co-Creation In The Eataly System 177
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania 174
null 172
A Conceptual Analysis of Care Pathway as Service Ecosystem 166
Cultural heritage for economic growth: a case study on cultural consumer behaviour 164
Applicazione del modello CS PROMOD per il miglioramento della qualità dei servizi pubblici erogati in multicanalità. 163
The Customer Satisfaction Process Oriented Model (CS-Pro Mod): A new Theoretical Approach to Measure Customer Satisfaction 162
Social Networks and Complaints Management Sector 161
Caf Education And Self-Assessment: An Exploratory Study On The Cause-Effect Internal Relations” 159
Heritage and identity: technology, values and visitor experiences 159
Augmented Reality impact on cultural consumer behaviour: an empirical study 156
Peer evaluation to develop benchmarking in the public sector 156
A Theoretical Business Model for Italian Sport Federations 154
Cultural visitors’ engagement and augmented reality: an empirical investigation 151
The impact of mobile ticketing on users’ behaviour in the public transport 150
Understanding the Role of Collaborative Consumption in Achieving Sustainable Well-Being 150
A stakeholder engagement in CSR strategy: a theoretical review 150
The relationships between enablers and results in excellence models: learnings from Italy and Sweden. 149
A set of statistical techniques to implement continuous improvement: outcomes of a citizen’s satisfaction survey 148
The role of Social Media in Tourist Experience 146
Quality in the EU Healthcare Sector. State of the art and future perspectives 145
Il kit di strumenti lean 144
CAF Education: applicazione, risultati e implicazioni 142
Innovation in service ecosystems: an empirical study of the integration of values, brands, service systems and experience rooms 140
Service Quality Model and Six Sigma integration for service improvement. The case of Medtronic Regional Clinical Center 139
Lean Service and Customer Focus in the Public Sector 137
The role of trust in e-tourism services 135
Measuring Visitor Satisfaction with a Cultural Heritage Site: Social Media vs. Onsite Surveys 133
La Realtà Aumentata nel Settore dei Beni Culturali 132
IL PROCESSO DI VALIDAZIONE DEL MODELLO CS-PROMOD PER LA VALUTAZIONE DELLA SODDISFAZIONE DEGLI UTENTI 131
Introduction to the customer satisfaction process oriented model (CS Pro Mod) 130
null 128
Misurare la soddisfazione del visitatore culturale attraverso tecniche qualitative e quantitative. Il caso dei musei etnografici 128
“TQM for a master’s program: A case study integrating Kano’s model and Quality Function Deployment” 127
Have social networks changed travellers’ waiting experience? An exploratory study on the airport sector 127
Lean production e interventi kaizen: il ruolo strategico delle Risorse Umane 124
Gamification and service quality in bike sharing: an empirical study in Italy 124
null 123
Understanding the antecedents of car sharing usage. An empirical study in Italy 122
The Augmented Reality in The Cultural Heritage Sector 117
Understanding the benefits of horticultural therapy on paediatric patient's well-being during hospitalisation 117
Linkage between urban public transport quality and sustainable mobility 112
Industry 4.0. An empirical analysis of users’ intention in the automotive sector 111
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study 108
Shared mobility as a driver for sustainable consumptions: The intention to re-use free-floating car sharing 106
Gamification in Airbnb: benefits and risks 104
Estensione del modello TPB per predire l’utilizzo del Car Sharing Free Floating co un disegno di ricerca con un disegno di ricerca mixed method 89
Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review 86
Enabling the blood donation propensity among donors and non-donors. An empirical investigation in Italy 76
Towards Automotive 4.0. An empirical study of users’ intention 74
quality management system and organizational perfomance: an empirical study 73
Understanding the drivers of car sharing usage: The role of service quality 70
The “service excellence chain”: an empirical investigation in the healthcare field 67
Network modeling the bike-sharing intention: an empirical analysis of non user needings 65
null 64
The relation between Collaborative Consumption and Subjective Well-Being: a P2P accommodation analysis 62
Promoting the propensity for blood donation through the understanding of its determinants 62
Does gamification impact on service quality? An application in bike sharing context. Evidence from Italy 61
Rethinking Cultural and Technology District: from Network of Actors to Service Ecosystem 61
Transformative Service Research and (service) well-being: a consumer’s perspective 61
Verso una mobilità sostenibile. Il bike sharing in Italia 59
Sistema di Gestione Qualità e Performance Organizzative: dalla teoria alla pratica 56
Life Cycle Management and Sharing Economy: Methodological Framework and Application in Sustainable Mobility 56
La gamification nell’industria del turismo: una revisione sistematica della letteratura 56
null 54
Healthcare service ecosystem: enhance the consumer and service entities well-being 41
Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption 35
Gamification in tourism context: A systematic literature review 33
Does the service quality of urban public transport enhance sustainable mobility? 33
Managing Quality Improvement and Risks in the Hospital Emergency Department: A Systematic Literature Review 22
The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport 22
Improving Service Quality Through Individuals’ Satisfaction. Evidence from the Healthcare Sector 18
Does emotion affect distance learning students’ satisfaction during the COVID-19 lockdown? 11
Reconciling internal and external performance in a holistic approach: a Bayesian network model in higher education 11
Transformative service research: a conceptual framework based on consumer's perspective 10
Monitoring an airport check-in process by integrating perceived and provided quality: a statistical model for an Italian experience 5
Totale 11.030
Categoria #
all - tutte 25.864
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 25.864


Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2018/2019592 0 0 0 0 0 0 0 0 12 51 285 244
2019/20202.157 495 139 40 147 123 189 272 231 334 101 63 23
2020/20211.196 47 46 50 43 95 61 221 257 92 92 72 120
2021/20221.670 57 106 37 492 475 33 107 29 93 45 33 163
2022/20231.462 160 207 123 191 90 247 106 105 124 24 47 38
2023/2024763 42 45 71 43 123 160 86 156 37 0 0 0
Totale 11.030